FAQ

1. How can I track my order?

Order Confirmation Email: You will receive an order confirmation email once your purchase is complete. This email contains your order number and a summary of the items purchased.

1. What is your return policy?

We want you to be completely satisfied with your purchase. If you are not happy with your order, you can return it within 24 hours of the delivery date for a full refund or exchange.

1. Return Conditions:

1. The book must be in its original condition.
2. Include the receipt or proof of purchase.

How can I cancel or modify my order?

If you need to cancel or modify your order, please contact us as soon as possible. We process orders quickly, but we will do our best to accommodate your request.

1. Contact Customer Service:

1. • Social: Send a message in Itaa or WhatsApp to @SaPublication with your order number and the details of your request.
   • Phone: Call us at +989058384009 for immediate assistance (between 8 to 12AM)

4. Do you offer international shipping?

Yes, we offer international shipping to some countries. Shipping fees and delivery times vary based on the destination.

1. Shipping Costs:

1. • Costs are calculated at checkout based on the weight of the package and the shipping destination.